Catholic Charities Maintains Programs Amidst Pandemic

UPDATE: Week of June 8, 2020 

We remain concerned about the health and welfare of our clients and staff at Catholic Charities. During the COVID-19 pandemic, we will be using strategies from government and health care agencies to best serve our mission. Thanks to our innovative and dedicated staff, all Catholic Charities programs continue to operate under strict, protective measures.

We will temporarily discontinue taking in-kind donations, which makes monetary contributions even more critical to maintaining our programs and services. Volunteer opportunities are still available. We hope that you will continue to follow us on Facebook:  @CatholicCharitiesDM, Twitter: @CCDesMoines, Instagram: ccdesmoines, and our website: for news, support, and updates.  


The Diocese of Des Moines COVID-19 Relief Fund was created in partnership with Catholic Charities and the Catholic Foundation of Southwest Iowa to provide immediate assistance to the most vulnerable individuals and families. Individuals and families could receive help with their monthly rent, utilities, medical bills, etc. thereby allowing them to spend money on basic needs like groceries, gas and other essentials during this time of uncertainty. To make a contribution to the fund, go to:


For resources and information about the Diocese of Des Moines, follow this link:



  • Our counselors are working hard to make sure they are available for appointments online or by phone!
    • We are offering tele-therapy via phone or Zoom. Both are HIPAA approved!
    • Insurance has expanded approval for teletherapy, but we will not turn clients away if there is any question.
    • Visit our Counseling Program page here. Or call 515-237-5045 to request an appointment.


  • Volunteer opportunities are still available in Des Moines
    • Family shelter – meal providers – by drop-off, monetary contributions, or orders only. Consider an order from a local restaurant (double the blessings!)
    • Food Pantry – handing out food, or assembling food and personal care items (no public contact) at the pantry.
    • Cloth masks – for children and adults

Food Pantry 

  • With some innovative changes, our food pantry remains open!
    • Pantry hours: Monday – Thursday 10:00 a.m. – 3:30 p.m. 
      • Friday 9:30 AM – 11:30 AM

    • Everyday items are distributed using walk-up system from our front window. Clients cannot enter the facility. 

    • Food box clients knock on the front door for service. IDs are checked and pre-made food boxes are issued. Clients have limited choice options. 
    • Food deliveries from our suppliers continue. 

Emergency Family Shelter 

  • Our family shelter is still fully operational and fully occupied.
    • Clients are screened through Primary Health Care Centralized Intake as usual.
    • No volunteers or meal providers are allowed in the facility at this time. 
    • Food providers are still needed – various options available – including supporting local restaurants by ordering meals from them.
    • If you are interested in providing a meal, please contact Randy at 515-282-1235 or

Domestic Violence & Sexual Assault (DVSA) Program & Shelter 

  • Our Domestic Violence, Sexual Assault, and Human Trafficking shelter is still fully operational. We continue to maintain security and case management for all of our clients.
    • Our family shelter is still fully operational and fully occupied.
    • 24/7 crisis line still available: (712) 328-0266 or 888-612-0266
    • Program coordinators and staff are working remotely.
    • No volunteers or meal providers are allowed in the facility at this time. 
    • To learn about ways to help, contact Linda at

Refugee Services 

  • Staff continue to educate and care for refugee families in modified ways. It has been challenging to educate the new families about the current COVID-19 situation along with all of the other information they must learn in their first 90 days here.
    • Travel bans prevent expected refugee clients to come to the U.S.
    • All in-kind donations are suspended – no pickups – no drop offs. 
    • Those interested in helping are encouraged to make a contribution via our website. 

Pastoral Center 

    • Our offices at 601 Grand are locked and staff is working remotely.
    • Aside from our relocation, contacting us by phone or email is mostly the same.

Donations & Support

As stated, we are discontinuing most in-kind donations to prevent the spread of germs. The greatest gift at this time is monetary contributions to keep our programs stocked during this challenging time. Each day seems to present a new challenge, and having financial resources allows us to maintain safe services for our clients. To make a donation, visit our donation page. To discuss a larger gift, contact Debra Powers at